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CFPB enforcement actions spike consumer complaints, but changes aren't permanent
When consumer complaints come to the Consumer Financial Protection Bureau (CFPB) complaints database, consumers get the chance to vent their spleen about whatever happened to them. As part of these complaint records, they also name the banks that caused the problems. With this information, we...
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Topic modeling complaints to the CFPB
The Consumer Financial Protection Bureau (CFPB) collects consumer complaints against financial companies, as I’ve discussed in this space. In trying to meet the problems identified in these complaints, whether by the CFPB or the company itself, it’s important to understand what type of product is...
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Donald Trump's inauguration prompted the most CFPB complaints ever
The Consumer Financial Protection Bureau (CFPB) has been around since 2011. The organization is charged with policing financial services companies to ensure that they are fairly treating consumers. One of the ways they gather information on consumers’ experiences is by tallying complaints of wrongdoing against...
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In terms of research dollars, Johns Hopkins stands alone
Institutions of higher education are constantly comparing themselves to one another, and one of the ways they do so is using their total amount of funding dollars. But total amount of funding is, at best, a blunt instrument. The National Center for Science and Engineering...
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Whitehouse.gov is much less popular after 100 days of Trump
In 2017, the primary way most citizens interact with their government is through the internet. Before they go to an office in person, before they write a letter or make a call, they visit a website. As such, the traffic across those webpages present a...
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The most important factor in the 2016 election? Student loans.
If you took all 3,113 counties in the United States, and wanted to try and guess whether a county would cast more votes for Hillary Clinton or Donald Trump, the most important pieces of information to have be the number of people who claim an...
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Hillary Clinton won the taxpayer vote and other Tax Day findings
Happy (?) Tax Day, everyone. In honor of Tax Day, I wanted to do a small piece of analysis on the way taxpayers voted in the 2016 election. Here are a couple of brief headlines: Hillary Clinton won among those who filed tax returns in...
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#mood
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Overfitting the Sweet 16
I have a very simple model for about a quarter of my NCAA bracket predictions: if UNC, move to next round. This year, that model has worked pretty well. But unfortunately, it only helps you out in a few circumstances. Every pick is UNC, which...
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Who's that Lady?
Let’s say you’re at a local dog park in DC, and you see a dog chasing a ball, doing dog things, and you want to call out for her to come play with you. What should you yell? Try “Lady” or “Blue.” According to a...
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The wild predictive ride of the NCAA first round
Ah, March. It’s a time of bright spring sunshine, cherry blossoms, and people everywhere searching their memories for where exactly Xavier University is. It’s tournament season! Or at least it is every year in my household until UNC loses. But beyond my general interest in...